June 6, 2017
SAN FRANCISCO, June 6, 2017 – LiveVox Inc., a leading provider of cloud contact center solutions for enterprise operations, announced that LiveVox General Counsel Mark Mallah will join Attorney Joann Needleman of Clark Hill PLC, to provide first parties and first party servicers insight on key legal developments impacting their business at the 3rd Annual First Party Summit taking place this week in Frisco, Texas.
The First Party Summit, created by InsideArm.com, is a unique program focused primarily on first party outsourcing challenges and solutions. The attendees include senior executives from credit grantors and call center executives across multiple industries.
On the event’s panel, Mark Mallah, General Counsel, LiveVox, states, “Our client base consists of some of the largest and most complex first party operations. They are all looking to sharpen outreach strategies while reducing exposure, particularly as the regulatory environment remains fluid. I am looking forward to discussing prominent legal and regulatory developments with Joann and the First Party attendees, and help advance first party operations.”
Joann Needleman, Clark Hill PLC
Mark Mallah, LiveVox, Inc.
About LiveVox, Inc.
LiveVox is a leading provider of cloud contact center solutions, managing more than 6 billion interactions a year across Outbound, Inbound, Self-Service Voice, SMS and emails. Founded in 1999, LiveVox built a pure cloud platform that improves agent productivity, drives smarter operations and mitigates compliance risks. LiveVox is recognized for high scale operations, innovative features delivered quarterly, and its dedication to stay ahead of regulatory trends. Clients trust LiveVox consultants for driving operational insights and business results. LiveVox complements its powerful platform with enhanced offerings such as business intelligence, cross-agency monitoring, campaign analytics, and open APIs for integration and partnering. For more information, visit http://www.livevox.com.
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