LiveVox Selected to Transform Contact Center Operations and Improve Customer Retention and Loyalty SAN FRANCISCO, CA – September 27, 2023 – LiveVox (Nasdaq: LVOX), a proven cloud CCaaS platform built to transform contact center performance, today announced that it has...
news
The Latest Trends and Thought Leadership for Contact Centers
Check out all the insights and innovations happening in today’s modern contact center.
LiveVox Awarded Exemplary Status in Ventana Research’s 2023 Buyers Guide for Contact Center Suites
Contact Center Innovator Recognized as a Leader for Total Cost of Ownership (TCO) and Return on Investment (ROI) SAN FRANCISCO, CA – September 21, 2023 – LiveVox (Nasdaq: LVOX), a proven cloud CCaaS platform built to transform contact center performance, has been...
LiveVox Partners With Jenne to Amplify its North American CCaaS Customer Base
New Partnership Enables Jenne to Equip its Partners with Industry-Leading AI and CX-Focused Contact Center Solutions SAN FRANCISCO, CA – August 15, 2023 – LiveVox (Nasdaq: LVOX), a proven cloud CCaaS platform built to transform contact center performance, today...
OTDAmericas Selects LiveVox’s Cloud Contact Center Platform to Optimize Customer Engagement and Mitigate Risk
LiveVox’s innovative CCaaS platform will provide OTDAmericas with a competitive advantage, optimizing global customer engagement experiences across the customer journey with multilingual options. Tampa, Florida and San Francisco, California, June 8, 2023 –...
LiveVox Identified Among The Eleven CCaaS Providers That Matter Most
Independent research report on Contact Center As A Service, Q1 2023 recognizes LiveVox for providing quick time-to-value SAN FRANCISCO – May 4, 2023 – LiveVox (Nasdaq: LVOX), a proven cloud CCaaS platform built to transform contact center performance, announced it has...
LiveVox Hires 8×8 and Avaya Industry Veterans to Fuel Continued Expansion
Bobby Hall to lead Global Channel Sales and Paula Morton appointed VP of Sales Engineering SAN FRANCISCO, CA – April 27, 2023 – LiveVox (Nasdaq: LVOX), a proven cloud CCaaS platform built to transform contact center performance, today announced the hiring of Bobby...
LiveVox Named An Innovation Leader In Frost Radar™ For The North American Enterprise Cloud Contact Center Market
Frost & Sullivan recognizes LiveVox for its single pane of glass view for agents, competitive total cost of ownership (TCO), and robust security and reliability SAN FRANCISCO, CA – April 11, 2023 – LiveVox (Nasdaq: LVOX), a proven cloud CCaaS platform built to...
LiveVox Partners with CGI to Transform Agent Productivity and Optimize Customer Experience
Customized integration between LiveVox’s contact center and CGI’s CACS X default management solution will be on display this month at Consumer Bankers Association’s annual industry event, CBA Live SAN FRANCISCO, CA - March 27, 2023 - LiveVox (NASDAQ: LVOX), today...
LiveVox to Showcase Latest Agent and Customer Experience Innovations at Enterprise Connect 2023
The Company will demonstrate its fully integrated intelligent AI, automation, and collaboration tools, among other experience-driving solutions SAN FRANCISCO, CA – March 24, 2023 – LiveVox (NASDAQ: LVOX), a proven cloud CCaaS platform built to transform contact center...
LiveVox Introduces Latest Platform Release, Designed To Maximize Contact Center Performance and ROI
LV19 empowers contact center professionals to deliver game-changing customer experiences and drive collaboration and productivity SAN FRANCISCO, CA – March 21, 2023 – LiveVox (Nasdaq: LVOX), a proven cloud CCaaS platform built to transform contact center performance,...
Contact Center Trends & News
Stay informed with our CX Leader Newsletter:
About LiveVox
LiveVox (Nasdaq: LVOX) is a proven cloud CCaaS platform that helps business leaders redefine customer engagement and transform their contact center’s performance. Decision-makers use LiveVox to improve customer experience, boost agent productivity, empower their managers, and enhance their system orchestration capabilities. Everything needed to deliver game-changing results can be seamlessly integrated and configured to maximize your success: Omnichannel Communications, AI, a Contact Center CRM, and Workforce Engagement Management tools.
For more than 20 years, clients of all sizes and industries have trusted LiveVox’s scalable and reliable cloud platform to power billions of omnichannel interactions every year. LiveVox is headquartered in San Francisco, with international offices in Medellin, Colombia and Bangalore, India.
To stay up to date with everything LiveVox, follow us @LiveVox, visit www.livevox.com or call one of our specialists at (844) 207-6663.
![LiveVox [Partner Program Overview / Infographic]](https://livevox.com/wp-content/uploads/2023/08/Partner-Program-Overview-Infographic_thumbnail.jpg "Partner-Program-Overview-Infographic_thumbnail")
