August 19, 2022

Lending Lead Generation: Strategic Guide for Contact Center Managers

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Lending Lead Generation Strategic Guide for Contact Managers

Lending Lead Generation is essential for any business, but it can be especially challenging for lenders. When potential borrowers are searching for a loan, they may not know who to turn to – which is where you come in. By using the right tactics, you can generate high-quality leads that will help your business grow. In this guide, we cover lead generation strategies specifically for lenders. We also provide tips on how to track and measure your success. Let’s get started.

What is lead generation for lenders?

Lending Lead Generation is the process of attracting and converting potential borrowers into leads. Once a lead is generated, it can then be nurtured until it’s ready to be converted into a customer. In order to generate leads, you need to drive traffic to your website and offer something of value in exchange for their contact information. This can be anything from an eBook to a free consultation.

There are many different ways to generate leads, but not all of them are equally effective. In order to get the most out of your lead generation efforts, you need to focus on tactics that will attract high-quality leads.

Educate potential leads with a wide range of educational content

One way to generate leads as a lender is by creating educational content. This can include blog posts, infographics, eBooks, and more. By providing potential borrowers with this type of content, you can build authority and trust. It’s important to ensure that your content is expert-level as this will help you attract high-quality leads.

Leverage your high-value content on social media as a part of your lead generation strategy. Social platforms can be used to share your educational content, as well as promote your lending services. Regardless of the medium – social media, email, website, etc –  it’s important to niche down and focus your content on a specific target audience.

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Optimize your website

Add online forms to your website and create personalized landing pages. Personalized landing pages help increase conversion rates by providing visitors with  information that’s relevant to them. Online forms provide space to collect contact information from potential leads. To maximize these two efforts, you should focus on driving high-quality traffic to your site. Using strong call-to-actions will encourage visitors to take the next step.

Drive high-quality traffic to your site

Now that you have effective, valuable content and an optimized website, it’s time to drive traffic to your site. This is arguably the most important aspect of lead generation. Driving traffic to your website can be done through a variety of channels, including:

  • Paid advertising
  • Social media
  • Email marketing
  • Content marketing
  • SEO ranking

Focus on tactics that will attract your target audience to your website. Once you have targeted traffic, you can then focus on converting them into leads.

Special feature: What is Contact Center as a Service (CCaaS)? Your 2 Minute Guide

Categorize leads

Once you’ve generated leads, it’s time to categorize them. This will help you determine whether they are qualified leads (MQLs) or sales-qualified leads (SQLs). To qualify as an MQL, a lead must show interest in your product or service. An SQL is a step up from an MQL – this type of lead is ready to be contacted by a salesperson.

Measure to grow

Lending Lead Generation is a process, and you have to measure your results in order to determine what’s working and what isn’t. By tracking your progress, you can make necessary adjustments to improve your results. There are a few key metrics you should track, including:

  • Number of leads generated
  • Cost per lead
  • Conversion rate

By tracking these metrics, you will be able to see what’s working and what isn’t. This will allow you to make necessary adjustments to improve your lead generation efforts. A/B testing different messaging and content is also a helpful way to optimize your lead generation strategy.

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Don’t forget organic tactics

Organic search should be a key part of your lead generation strategy. Focus on optimizing your website for relevant keywords that potential borrowers would use when searching for a loan. This will help your site organically rank higher in search engine results pages.

Let LiveVox do the heavy lifting

By following these lending lead generation strategies, you can position your lending business for success. Keep in mind that it takes time to see results – focus on generating high-quality leads and the rest will fall into place. LiveVox’s lead gen features can help you implement a customized lead generation strategy that will drive results.

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About LiveVox

LiveVox (Nasdaq: LVOX) is a next generation contact center platform that powers more than 14 billion omnichannel interactions a year. By seamlessly unifying blended omnichannel communications, CRM, AI, and WEM capabilities, the Company’s technology delivers exceptional agent and customer experiences, while helping to mitigate compliance risk. With more than 20 years of cloud experience and expertise, LiveVox’s CCaaS 2.0 platform is at the forefront of cloud contact center innovation. The Company is headquartered in San Francisco, with international offices in Medellin, Colombia and Bangalore, India.

To stay up to date with everything LiveVox, follow us at @LiveVox, visit or call one of our specialists at (844) 207-6663.

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