Learning Lab: Leveraging Practical AI with LiveVox
Wednesday, April 21st | 10am PT / 1pm ET.
About This Webinar:
AI is a huge opportunity for today’s contact centers, but, without a well-defined strategy, programs can be difficult to execute, costs can spiral, and results can be underwhelming.
So, join us for a client-exclusive webinar as we take you through the steps you can follow to build a program that works for your company and show you how LiveVox is positioned with the technology and expertise to support you all the way.
Join us on Wednesday, April 21st at 1pm ET as industry experts cover:
- Using speech analytics to identify self-service opportunities
- Getting started with virtual agents
- Leveraging data and performance analytics to tune and refine your program
- How LiveVox is positioned with technology and expertise to help you every step of the way.
To register, please complete the short form on the right.
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LiveVox is a next-generation contact center platform that powers more than 14 billion interactions a year. We seamlessly integrate omnichannel communications, CRM, and WFO capabilities to deliver an exceptional agent and customer experience while reducing compliance risk. With 20 years of pure cloud expertise, LiveVox is at the forefront of cloud contact center innovation. Learn More
Source: Transform The Agent And Customer Experience Using Contact Center Solutions With A Built-In CRM, a commissioned study conducted by Forrester Consulting on behalf of LiveVox., March 2021
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