Text-to-Speech (TTS) Software

Retail contact center AI tools like virtual agents and chatbots collect information upfront, eliminating blind transfers so your agents are equipped with the information they need, when they need it.. They often use text to speech software

Text-to speech software is a speech synthesis technology that synthesizes spoken words from written text as it is spoken instead of playing back a pre-recorded message. Text to speech software can turn any text into audio with natural-sounding voices.

Text to speech software enables organizations to build speech-enabled applications, products, and services. It is used in the contact center for post-call work note transcriptions and utilizes the same underlying natural language processing technology as speech analytics tools.

More Text-to-Speech (TTS) Resources for Call & Contact Centers:

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Cloud based Text to Speech (TTS) is a valuable technology for contact centers. Agents and customers benefit greatly from TTS, and here’s how!

What is Two-way Text Messaging? Conversational Business SMS Guide

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About LiveVox

LiveVox (Nasdaq: LVOX) is a next generation contact center platform that powers more than 14 billion omnichannel interactions a year. By seamlessly unifying blended omnichannel communications, CRM, AI, and WEM capabilities, the Company’s technology delivers exceptional agent and customer experiences, while helping to mitigate compliance risk. With 20 years of cloud experience and expertise, LiveVox’s CCaaS 2.0 platform is at the forefront of cloud contact center innovation. The Company has more than 650 global employees and is headquartered in San Francisco, with offices in Atlanta; Columbus; Denver; St. Louis; Medellin, Colombia; and Bangalore, India. To stay up to date with everything LiveVox, follow us at @LiveVox or visit livevox.com.

To stay up to date with everything LiveVox, follow us at @LiveVox, visit www.livevox.com or call one of our specialists at (844) 207-6663.