Text-to speech software is a speech synthesis technology that synthesizes spoken words from written text as it is spoken instead of playing back a pre-recorded message. Text to speech software can turn any text into audio with natural-sounding voices.
Text to speech software enables organizations to build speech-enabled applications, products, and services. It is used in the contact center for post-call work note transcriptions and utilizes the same underlying natural language processing technology as speech analytics tools.
More Text-to-Speech (TTS) Resources for Call & Contact Centers:
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