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The Eleventh Circuit’s recent decision in Richard Hunstein v. Preferred Collection and Management Service, Inc.: Insights from Legal and Operational Experts

Tuesday, May 4th | 11:30am PT / 2:30pm EST

About This Webinar:
In summary, the Eleventh Circuit Court’s recent decision ruled that third-party collectors can no longer share consumer information with letter vendors, but the logic of the decision would also extend to other third-party vendors.

It’s understandable that many collection agencies, and those that work with them, have concerns about how this might affect their operations and compliance practices, but several factors limit the ruling’s scope and its potential effect on collections operations.

LiveVox is here, as always, to support you with best-in-class industry insight. We’ll be running a webinar to discuss the decision while providing legal analysis and operational advice.

Join us on Tuesday, May 4th at 11:30am PT / 2:30pm ET.

To register, please complete the short form.

LiveVox [Forrester-TLP-Webinar / customer on phone]

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Speakers:

Mark Mallah, General Counsel, LiveVox

Mark Mallah

General Counsel
LiveVox

Joann Needleman, Practice Group Leader, Clark Hill PLC

Joann Needleman

Practice Group Leader
Clark Hill PLC

Leslie Bender, Senior Counsel, Clark Hill LLP

Leslie Bender

Senior Counsel
Clark Hill LLP

About LiveVox
LiveVox is a next-generation contact center platform that powers more than 14 billion interactions a year. We seamlessly integrate omnichannel communications, CRM, AI, and WFO capabilities to deliver an exceptional agent and customer experience while reducing compliance risk. With 20 years of pure cloud expertise, LiveVox is at the forefront of cloud contact center innovation. Learn More

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