Select Page

5 Powerful Strategies for Transformational Contact Center Management

Thursday, August 26th | 11 am PT / 2 pm ET

About This Webinar:
Whether you’re looking for ways to improve agent performance, deliver better customer service, or advance your career in contact center leadership, this upcoming webinar will be jam packed with valuable insights that will help you develop the skills and strategies that are essential to transformational leadership.

Join us on Thursday, August 26th at 2 pm ET as our speakers discuss:

  • Essential leadership skills for effective contact center management
  • How to connect the dots between time, technology, and resources
  • 5 skills that agents need to master to deliver exceptional service
  • How to fast track agent performance improvement
  • How to move ahead in your contact center career path.

This is a session you won’t want to miss. To register, please complete the short form on the right.

Contact Center Webinar

Fill out this form to register for the webinar.

Speakers:

LiveVox [AI webinar / Michael DeSalles headshot]

Jonathon Ritchie

Senior Director of Account Services
LiveVox

Nick Bandy, Chief Marketing Officer, LiveVox

Jim Lynch

Senior Director of Product Marketing
LiveVox

About LiveVox
LiveVox is a next-generation contact center platform that powers more than 14 billion interactions a year. We seamlessly integrate omnichannel communications, CRM, and WFO capabilities to deliver an exceptional agent and customer experience while reducing compliance risk. With 20 years of pure cloud expertise, LiveVox is at the forefront of cloud contact center innovation. Learn More

Source: Transform The Agent And Customer Experience Using Contact Center Solutions With A Built-In CRM, a commissioned study conducted by Forrester Consulting on behalf of LiveVox., March 2021

© Copyright 2021 LiveVox, Inc. All rights reserved.