Company | News & Events
Stay Up-to-Date With the Latest News and Events
LiveVox is dedicated to creating reliable, easy-to-use technology that enables your contact center to maximize its potential. Browse through our latest news or watch something in our webinar library.
Read Our Latest News
LiveVox Hires 8×8 and Avaya Industry Veterans to Fuel Continued Expansion
Bobby Hall to lead Global Channel Sales and Paula Morton appointed VP of Sales Engineering SAN FRANCISCO, CA – April 27, 2023 – LiveVox (Nasdaq: LVOX), a proven cloud CCaaS platform built to transform contact center performance, today announced the hiring of Bobby Hall as Global Vice President,...
News Archives
LiveVox Announces Workforce Management Solution to Address Today’s Biggest Challenges in the Contact Center
The cutting-edge, simplified approach to workforce management will enhance LiveVox’s CCaaS offering, creating a comprehensive, one-stop platform for its customers SAN FRANCISCO, CA – October 25, 2021 – LiveVox Holdings, Inc. (“LiveVox” or the “Company”), a...
LiveVox Launches SmartStart Program, Powering Speed-to-Value for Contact Centers
LiveVox’s SmartStart portal, with incorporated industry best practices, provides contact centers immediate platform readiness, with access to essential LiveVox applications and processes; delivering ROI three times faster SAN FRANCISCO, CA – October 14, 2021...
LiveVox Continues to Scale Its Channel Program, Hires Industry Veteran MeiLee Langley as Senior Director
SAN FRANCISCO, CA – October 12, 2021 – LiveVox Holdings, Inc. (“LiveVox” or the “Company”), a leading cloud-based provider of customer service and digital engagement tools, has announced the hire of MeiLee Langley as Senior Director, Channel Marketing....
LiveVox’s Next-Gen Contact Center Platform Delivers 229% ROI According to Total Economic Impact Study
Independent study evaluates the financial impact of deploying LiveVox’s Blended Omnichannel and purpose-built CRM together for improved agent and customer experience SAN FRANCISCO, CA – August 5, 2021 – LiveVox Holdings, Inc. (“LiveVox” or the “Company”), a...
LiveVox Study Finds That Many Contact Center Leaders Do Not Want to Keep Agents Remote Despite Recent Business Benefits
2nd edition of the study finds that technology, training, and building an agent community are keys to a successful hybrid work model for the future SAN FRANCISCO, CA – July 27, 2021 – LiveVox Holdings, Inc. (“LiveVox” or the “Company”), a leading cloud-based...
How Workforce Optimization Puts Supervisors in the Driver’s Seat to Achieve Omnichannel Excellence
Integrating CX platforms with agent performance enhancement tools will help contact centers gain valuable data that can improve customer interactions, finds Frost & Sullivan SANTA CLARA, Calif. – July 13, 2021– An important outcome of the increasing...
What Are Your Advantages With LiveVox?
Transform your contact center's performance with a proven cloud platform that's actually easy to use and optimize.
Billions of Omnichannel interactions powered every year
Trusted by game-changing clients for more than 20 years
Recognized by the industry's leading analysts
Fully-Integrated Public Cloud Platform
+ Unified Tools, Channels, And Data To Maximize ROI
+ Fast, Easy, And Cost-Effective To Scale And Optimize
+ Turnkey Omnichannel / AI / Analytics Out-Of-The-Box
AX Workplace Made For Contact Centers
+ Integrate It All, Including Agent Workflows, In One Screen
+ Smart, Simple, And Seamless Cross-Channel Interactions
+ Easily Push And Pull Data From Your CRM / Other SORs
Scalable, Flexible, Reliable, And Secure
+ 100% Public Cloud Infrastructure And 24/7/365 Support
+ Easily Configure Our Modules, APIs, And Growing Partner Network
+ End-To-End SLA / High Availability And Enterprise-Grade Security