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LiveVox General Counsel, Mark Mallah, joins Michele Shuster, Mac Murray and Shuster LLP, and Reid Houser, Sitel Operating Corporation, on a panel discussing the latest regulatory developments and compliance risk in the contact center at the 2019 PACE Washington Summit The panel, ‘Compliance...
Aspect Software Announces Strategic Alliance with LiveVox, a Leading Provider of Cloud Contact Center Solutions
Date: 3/25/2014, Phoenix, Arizona and San Francisco, California Alliance will offer business process outsourcers (BPOs) the most comprehensive SaaS, PaaS, and private cloud portfolio in the industry Companies will collaborate on go-to-market activities and...
LiveVox Discusses Practical Approaches to Mitigate the Risk of Facing a TCPA Class Action Lawsuit at NCOR 2014
CMO Joins Legal Experts to Review the Latest Trends in Class Action Lawsuits and How to Avoid the Most Common Operational Mistakes SAN FRANCISCO, March 24, 2014 — LiveVox Inc., the leading provider of cloud contact center solutions for enterprise operations,...
Automated User Certification Program Provides Comprehensive Agent-User Skills, Minimizes Training Resources and Costs SAN FRANCISCO, February 4, 2014 — LiveVox Inc., the leading provider of cloud contact center solutions for enterprise operations, announced...
Hear the Latest on TCPA and CFPB from Legal Experts SAN FRANCISCO, January 21, 2014 — LiveVox Inc., the leading provider of cloud contact center solutions for enterprise operations, announced today that Chief Marketing Officer, John McNamara, will be joining...
Learn why leading contact centers chose LiveVox as their call center for Omnichannel, CRM, AI, and Workforce Optimization solutions.
Frictionless Agent & Customer Experiences
Easily improve customer service and shift customer engagement between voice and digital channels while unifying all interaction history, customer profile information, and controls into a tailored agent desktop that improves effectiveness and speed.
One Unified Platform
All LiveVox contact center operations are accessed via a single, secure cloud-based platform, allowing for a seamless experience for agents, supervisors, and decision-makers.
Supplement rather than replace your existing systems of record and CRMs using our simplified API approach, so agents get up and running quickly.
Reduced Total Cost of Ownership
Drive performance and stay on top of security requirements with a TCO model that also avoids unnecessary technology, minimizes the need for costly professional services, and offloads security costs.
A Partnership You Can Trust
LiveVox contact center solutions will support your unique business goals with a continuously evolving platform, in-depth training, dedicated account managers, our Customer Care Team, and Business Consulting sessions.