A Simplified Path to
Seamless Digital Engagement

To help contact centers navigate and succeed in an increasingly digital environment, LiveVox introduced the “LiveVox [U] Series” – a simplified and incremental path for contact centers to evolve their operations from primarily voice-based strategies to performance-driven digital engagement. The [U] Series unifies data across 3 core contact center functions – modern CRM, WFO, and omnichannel/AI into a single digital customer engagement platform.

In doing so, LiveVox provides an out of the box omnichannel platform that enables seamless digital engagement without the traditional integration costs or complexities.