It’s the end of Q1 and that means we’ve been busy rolling out feature upgrades here at LiveVox. This month we’ve released fresh updates to Contact Manager, a beefed up ticketing system, and even new data management and segmentation capabilities in version 15 of the...
The LiveVox Executive team believes that the most important investments you can make as a leader are the time and resources you dedicate to developing a productive and positive environment, and that belief extends to our wider communities. Just like the success...
Introducing Smart Scheduling; More Clarity, Less Chaos Last month LiveVox [U]11 rolled out and with it came more power to the contact center manager. In this latest release, we’ve introduced some feature enhancements to our agent scheduler, U-QM, and e-learning...
In today’s digital environment, contact centers must manage the efficiency, performance, and compliance of not just what is happening on a phone call, but also what is happening on Email, SMS, and chat interactions to name a few. With each new channel, a new data set...
The contact center industry faces a dramatic shift as tech leaders such as Google and Amazon accelerate innovation beyond multichannel connections and into new realms of digital engagement such as Chatbots / AI. As a result, customer expectations for more...
The idea of connecting together various applications from a variety of vendors to provide additional features and functionality is nothing new. Systems integrations have long been implemented to provide business owners with enhancements to support their current...
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If you are not a current customer but would like to reach us, please email info@livevox.com or call us at (844) 207-6663 to speak to one of our experts.
Our team of 80 warm personalities have diverse backgrounds and hail from different parts of Colombia and around the world, including The U.S., India, UK and more. We enjoy working, learning, and having fun together, including teambuilding offsites and soccer games on Sundays. We are actively hiring for a number of positions across our teams. Hope you can join us!
In Medellín, almost all of our teammates are hands on with our product: developing, testing, automating, performance tuning, implementing, and supporting customers. We all are part of global teams in either or both the The U.S. and India, so communication and collaboration are a big part of our experience. Much of LiveVox’ core development efforts are located here and we are laser focused on innovation and delivering scalable software solutions that delight our customers.
Superior Health and Life Benefits
Our benefits include private Medical Insurance, Life Insurance, & Gym membership discounts!
Career Advancement
Gain Career Experience and Development through fully paid English classes, in-house and on-line technical professional training and development.
Rest Up, Refresh, and Recreate
We offer 15 days PTO to start; up to 20 with tenure, 18 days fixed Holidays, Maternity Leave – 90 days, & Paternity Leave – 7 Days.
LiveVox has given me the opportunity to grow professionally. I started in 2013 as a Project Coordinator, and since day one the experience has been a fun challenge. The work culture is amazing. People are always willing to help; I value this the most.
—Maria Bernal | Manager, Project Management
During my 5 years at LiveVox in Technical Operations, we have accomplished many great things! I’m delighted to have found a company with a leadership team committed to open communications and transparency. They know where we are headed and how we are going to get there together. If you are looking for a change and the opportunity to face new challenges and to learn and grow during the process, what are you waiting for? Come and join us.
—Juan Coronado | Senior Carrier-Ops Engineer, Lead
I like working at LiveVox because of the great culture. There are many opportunities for growth. I started as a Junior Developer and LiveVox gave me the mentoring and support to become a Senior Developer. But the best part of working at LiveVox is the people you work with. They are from different places, have different backgrounds and always support you.
—Astrid Ortega | Senior Software Engineer
At LiveVox, it’s about constant challenges in a fabulous environment. LiveVox has helped me identify which areas I enjoy working on, and from there pushed me to improve upon those skills. This year I was invited to present on a subject close to my heart at our Engineering Summit at Lake Tahoe, California. At that moment, I began to feel I was really making a difference to the company.
—Juan Toro | Senior Staff Software Engineer
I feel very proud of the people I work with: smart, experienced, and most important, always willing to help. At LiveVox, I’ve developed strong technical and leadership skills which has fueled my job satisfaction and career growth into a leadership role. One of the most exciting and memorable moments I’ve had at Livevox was a tricky datacenter migration in a production environment. Thanks to the team collaboration and communication, we performed the switch with minimal client impact, thrilling our customers.
The first electrified city has come a long way. While becoming the most progressively developed city in India, Bengaluru is rich in culture and in talent. Sounds just like our office. Over 120 LiveVox team members. By the way, we’re really a caring and supporting group. We’re a celebratory bunch who enjoy working hard and engaging in team building and sports events together on and offsite. Cricket or TT anyone? We are actively hiring for a number of positions across our teams.
At LiveVox Bengaluru, we take ownership of our ideas and lead with them and work with the team to make them a reality. Our teams flex their software development skills in the front and backend of the product. Our primary QA automation, performance, reporting and BI teams are based in this office along with key members of our development team. Our client fulfillment teams work with their counterparts in The U.S. and Colombia so our technical environment is challenging and collaborative. LiveVox India is about dedication and producing quality results with a smile. At LiveVox, you won’t be limited to one function, and will have multiple opportunities to learn and upgrade your abilities.
Superior Health and Life Benefits
Enjoy Group Medical Insurance to Employee and Family, Reimbursement for Annual Health Check-up, Group Personal Insurance 3 times CTC, & Permanent Disability or Death coverage (Post scrutiny), and Reimbursement for Gym/Yoga membership.
Rest Up, Refresh, and Recreate
12 holidays and 12 Sick leaves, 13 days Casual Leave, up to 15 with tenure, Maternity Leave – 180 Days, & Paternity Leave – 10 days.
Career Experience and Development
We provide in-house and on-line technical professional training and development, annual office off-site sports events, two annual all-employee outings in resort locations, office festival celebrations, weekly catered lunches, as well as snacks and drinks.
Community Outreach
Our team is passionate about helping develop great kids by volunteering to support under-supported children. We’ve selected the Kalika Kendras Free Educational Institute as our local partner, providing educational supplies and volunteers mentors.
I am very happy to be part of the LiveVox family. I’m challenged and motivated everyday. Management provides guidance and has created a friendly and supportive working environment.
—Kavitha Narayanappa | Sr. SW QA Engineer Lead
My journey with LiveVox over the last 10+ years has been incredible and fascinating. Company leadership is very clear on the goals and recognizes and rewards people based on performance. The company has always felt like a family to me and there is a clear focus on enhancing employee satisfaction.
—Sreenath Cholasamudram | Senior Manger Finance, Accounts and Administration.
I started with LiveVox in 2009 and love my job because of the work culture here. The whole team works together to make it happen. Teams support each other and it truly creates a family environment. I left LiveVox in 2012, but returned within a year. At LiveVox, we have the freedom to exhibit our skills and this is appreciated and recognized. LiveVox’ positive organizational culture has been key to my feeling motivated and inspired.
—Geeta Yelburgi | Senior Manager, Development Operations
LiveVox is a great place to work with a positively charged work atmosphere. Our management team has an open-door policy and is supportive of our efforts and have helped to improve my career and skills. My colleagues makes it easy to work together. I have had many memorable experiences.
—Jnana Murthy | Manager, NOC
In the 6 years I’ve worked at LiveVox I’ve been very happy with the technical and team environment that is conducive to innovation and growth. We have an energetic leadership team that provides constant opportunities to work on a variety of challenges. This is what drives me.
—Srinivas Kiran Jaggu | Principal Software Engineer
![Introducing the LiveVox [U] Series: A Practical Path to ROI-Driven Digital Engagement](https://3nuqqh2rpg4r3luba5jjzxa9-wpengine.netdna-ssl.com/wp-content/uploads/2018/10/blogimg.jpg)
