Select Page
3 Risk Mitigation Tips for a Better Outbound Strategy

3 Risk Mitigation Tips for a Better Outbound Strategy

Successful outbound campaigns are measured by the number of closures achieved. The higher the connection rate, the better. More connections mean more opportunities. But, the quality of the connection is more important than quantity. A good outbound strategy seeks to...
How Being Proactive Eliminates Costs & Maintains Compliance

How Being Proactive Eliminates Costs & Maintains Compliance

Compliance regulations have ballooned in recent years, leaving companies exposed to potential litigation at every turn and having to continuously train and monitor agents. Worse yet, the increased scrutiny places added pressure on agents to remember and comply with...
4 Outbound Dialer Types and When to Use Them

4 Outbound Dialer Types and When to Use Them

What is an outbound dialer? An outbound dialer is a software or cloud-based solution that allows your contact center to make outgoing calls. Outbound dialing systems help your agents expedite and automate the outbound calling, increasing efficiency and output....