Calling All Game Changers:

Evolving the LiveVox Brand to Help You Transform Yours

We’ve Been Doing a Lot of Thinking Lately

A lot of thinking about you.

A contact center leader doing everything you can to keep up with an industry that’s rapidly changing every single day.

Customers expect to communicate on their time and their terms.

We all know that.

You’re under constant pressure to deliver from every angle.

No one knows that better than you.

It can feel overwhelming. Frustrating. Impossible.

Like you’ve gotta do something about it yesterday.

So we did 3 things that have helped us succeed in this business for over 20 years:

1. Listen
2. Ask questions
3. Put ourselves in your shoes

It All Started With “Why?”

Why should the pace of change leave you or your customers behind?

There will always be nay-sayers who see change as scary. At LiveVox, we help you see the opportunity and then seize it.

For your company, your customers, your team, and for you.

We know leading a contact center is harder than ever before. How? Because we don’t just put ourselves in your shoes—we’ve been in your seats.

Our team brings years of hands-on operational expertise to work for you.

Plus a battle-tested cloud CCaaS platform built to work for everyone.

Today, We’re Putting Out a Call

A call to any contact center leader who wants to change the game with us.

We believe anyone has the potential to be a game changer.

At any level. In any organization. Anywhere.

And we want to be the guide that helps you make it happen by:

✔  Finding ways to drive your business forward

✔  Empowering your capabilities  

✔  Collaborating on solutions  

Isn’t It About Time?

Time to reaffirm the core values that make for better business:

• Be trustworthy
• Put people first
• Work as a team
• Hold each other accountable
• Encourage transparency

Time for contact center technology that actually helps you:

• Transform your contact center’s performance
• Redefine customer engagement
• Deliver game-changing results

Time for your operations to be frictionless, connected, and configurable, so you can:

1. Maximize Your ROI
2. Improve Customer Experience
3. Boost Agent Performance
4. Empower Your Managers
5. Enhance System Orchestration

Time to have everything you need to outperform everyone’s expectations, seamlessly integrated in a single cloud platform:

• Omnichannel Tools
• Pre-Integrated AI
• a Contact Center CRM
• Workforce Engagement Management

Time for a brand evolution that reflects the challenges, and opportunities, of a rapidly evolving industry. And speaks to the game-changing mindset of our visionary clients and expert team:

• Contact center leaders in the spotlight

…because seriously, isn’t it about time?

• A new rallying cry—Be a Game Changer—that’s more than just words,

it’s the promise we work tirelessly to deliver on when you put your trust in us.

• A top-down refresh of what we say and how we say it

with your needs always top-of-mind.

——————-

“We’re always striving to create the best customer experience at LiveVox,
and we know it takes a lot more than good service that delivers value.

Being customer-first means going beyond the status quo. That’s why we’ve
evolved our brand identity to reflect our mission of helping you be a game changer. 

It’s a promise to continue delivering the best quality outcomes for our customers
and putting your needs at the heart of everything we do.”

  Nick Bandy  |  LiveVox Chief Marketing Officer

——————-

Stuck Chasing Change? Start Leading It.

See the full evolution of our brand and how we can help transform yours.

Check out the all-new LiveVox.com.

Not a LiveVox client yet?

Our experts are ready to talk about helping you change the contact center game.

Call us at (844) 207-6663.

Already a LiveVox client?

Tell us how LiveVox is helping you be a game changer—or could be helping you more.

Reach out to your Account Team day or night.

#BeAGameChanger