Dashboard, Agent

Dashboard, Agent

Call center agent dashboards provide information that agents can use to track their work and performance metrics.

Dashboard, Call & Contact Center

Dashboard, Call & Contact Center

A contact center dashboard is a visual display of customer data and activity. Contact center dashboards are used to provide important information at-a-glance, such as KPIs, call volumes, hold times, queue backlog, and more…

Dialer software

Dialer software

Dialer software maximizes productivity by improving contact rates, standardizing the customer experience by streamlining outbound activity, and ensuring TCPA compliance by using the most appropriate type of dialing strategy for the situation at hand.

Direct Dialer

Direct Dialer

Direct dialer software is a type of computer program that automates the process of making telephone calls.