Dec 10, 2019 | New Release
LiveVox U-Series offering Pushes Deeper into Digital Engagement. SAN FRANCISCO, CA — December 10, 2019 — LiveVox, the leading provider of customer service and digital engagement tools, today announced the acquisition of privately-held Teckst, a leader in enterprise...
Sep 23, 2019 | LiveVox Platform, New Release
LiveVox General Counsel, Mark Mallah, joins Michele Shuster, Mac Murray and Shuster LLP, and Reid Houser, Sitel Operating Corporation, on a panel discussing the latest regulatory developments and compliance risk in the contact center at the 2019 PACE Washington Summit...
Sep 13, 2019 | Best Practices, LiveVox Platform, Omnichannel Engagement
LiveVox Sr. Director of Product Marketing, Jim Lynch, will lead an interactive discussion group (IDG) covering top trends and best practices to achieving true omnichannel engagement and delivering seamless customer journeys The session, “Interactive Discussion Group...
Jun 20, 2019 | New Release
Anthony Warden, VP of Contact Centers, Texas Dow Employees Credit Union (TDECU), and Boris Grinshpun, General Manager of Digital Solutions, LiveVox, will lead an interactive discussion group (IDG) covering the top trends and best practices driving digital engagement...
Jun 13, 2019 | New Release
LiveVox General Manager of Digital Solutions, Boris Grinshpun, and Sr. Director of Product Marketing, Jim Lynch, will join financial services contact center leaders, Mike Rosenthal of Alorica Financial, and Alan Clayton of Frost-Arnett, to discuss how financial...
