Check out all the insights and innovations happening in today’s modern contact center.
Financial services institutions are already struggling to match the customer service fintech is offering. Meanwhile, Apple offers a credit card that takes the whole industry into the next era of fintech. For example, if you have an Apple card and don’t recognize...
Web chat and chatbots don’t need to chat with a sophisticated level of comprehension and integrating them doesn’t have to cost an arm and a leg. LiveVox’s omnichannel solution makes web chat easy for credit unions.
Having a consolidated view of consent across channels is a must for heavily regulated industries. Here are the three consent management common elements to getting consent right in a multichannel environment.
![Step out of Your Silo and into True Omnichannel with the LiveVox [U] Series](https://livevox.com/wp-content/uploads/2019/09/AdobeStock_147062961-2.jpeg)
Stop stitching together solutions that drive up cost and limit transparency. The LiveVox [U]Series brings together all of the pieces you need to make omnichannel easy, manageable, and transparent.
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LiveVox (Nasdaq: LVOX) is a proven cloud CCaaS platform that helps business leaders redefine customer engagement and transform their contact center’s performance. Decision-makers use LiveVox to improve customer experience, boost agent productivity, empower their managers, and enhance their system orchestration capabilities. Everything needed to deliver game-changing results can be seamlessly integrated and configured to maximize your success: Omnichannel Communications, AI, a Contact Center CRM, and Workforce Engagement Management tools.
For more than 20 years, clients of all sizes and industries have trusted LiveVox’s scalable and reliable cloud platform to power billions of omnichannel interactions every year. LiveVox is headquartered in San Francisco, with international offices in Medellin, Colombia and Bangalore, India.
To stay up to date with everything LiveVox, follow us @LiveVox, visit www.livevox.com or call one of our specialists at (844) 207-6663.
