LiveVox - The Industry's First Integrated, Hosted Dialing Solution

Rapid Deployment

Eliminate downtime and drastically reduce the time to make changes. Like a race car pit crew, LiveVox backs you will its full team of dialer experts, software developers, change control and multi-tiered support — at no extra cost. Our managed services approach provides you with the testing, tools, data and support to navigate the sharp curves of today’s operating environment.

Our managed services approach provides you with the testing, the tools, data and support to make split-second decisions and navigate the sharp curves of today’s operating environment.

Arm yourself with a fully redundant architecture with built in business continuity/disaster recovery. Utilize a web-based GUI for increased WAN deployment, integration API features and messaging editing. Back yourself with a multi-tiered support and change control team when needed, while maintaining the system control your IT organizations require.

Hardware is cumbersome and inflexible. Eliminating hardware drastically improvises responsiveness and changes. This means more rapid scale, more frequent updates, better change control and quicker support responses.

Key features include:

Change Control – manage and control the rollout of frequent upgrades;
Multi-tiered Support – tap a robust team of more than 40 U.S.-based professionals when you need support
Config Manager – web-based GUI configuration tools for increased IT control and more rapid system deployment
Layer 2 Collocation – optimum security and physical conditions for ongoing
Dynamic Carrier Failover – use of multiple top IP carriers eliminates downtime even at the carrier-level