Dialing Features

Agent Desktop Integrated ACD

Campaign Management Business Intel Platform Hosted Dialer Features

LiveVox offers the only VoIP dialing platform that integrates all voice applications (Outbound, Inbound and Automated Call Distributor) into a hosted solution for credit and collections organizations.

Click Here to compare your true per-minute rate to the unlimited dialing capacity of LiveVox.

Try our Productivity Calculator to see the ROI and the Productivity Gains you can achieve with LiveVox.

A New Way to Dial

 

The first provider to integrate an ACD, which powers the groundbreaking Agent Desktop Feature, LiveVox runs five times faster than any legacy dialer and can double or triple agent productivity. Agent Desktop allows LiveVox to provide call pacing and routing tools unmatched by limited broadcast products. Click the links below for information:

Agent Desktop

Agent Desktop is a game changer and makes LiveVox materially different from all other hosted players on the market.

Integrated ACD

The Integrated ACD drives call pacing and routing, and powers detailed agent-level reporting. Battle tested, our Integrated ACD connects more than 15,000 agents to their contacts.

 

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