LiveVox [WhatsApp Integration / SMS Client]

Company | Affiliations

Industry Partnerships

LiveVox teams up with industry organizations to understand market dynamics and share best practices and thought leadership.
AFSA

American Financial Services Association

AFSA is the primary trade association for the consumer credit industry, protecting access to credit and consumer choice. AFSA provides the consumer credit industry and the consumers it serves with a voice in Washington, D.C., where the association is headquartered. AFSA members provide consumers with many kinds of credit, including traditional installment loans, direct and indirect vehicle financing, mortgages, payment cards and credit for non-vehicle retail customers.

ACA

The Association of Credit & Collection Professionals

ACA International, the Association of Credit and Collection Professionals, is the comprehensive, knowledge-based resource for success in the credit and collection industry.

Compliance Professionals Forum

Compliance Professionals Forum

The Compliance Professionals Forum (CPF) is a membership organization for anyone tasked with managing consumer debt. CPF offers practical, timely answers to your toughest compliance questions – when you need them, in the format you want them.

CBA

Consumer Bankers Association

CBA is the trade association for today’s leaders in retail banking – banking services geared toward consumers and small businesses. Corporate members (the nation’s largest financial institutions, as well as many regional banks) collectively hold two-thirds of the industry’s total assets. Associate Members represent the premier providers of goods and services to banks.

CRC

CRC Innovation Council

CRC Innovation CouncilA member forum for a select group of senior technology, operations, and compliance executives to shape understanding of the BIG technology issues certain to redefine the ARM industry.

HFMA

Healthcare Financial Management Association

HFMA is the leading membership organization for healthcare financial management executives and leaders. Its more than 35,000 members value the Association’s role as a respected thought leader on top trends and issues facing the healthcare industry.

Lendit Fintech Digital

LendIt Fintech is the largest media and events company dedicated to innovation in lending and digital banking. Today Lendit operates three major conferences annually, in New York, London and Miami, along with our digital community and our daily news organization.

RMA

RMA Association

Receivables Management Association International (formerly DBA International) is the nonprofit trade association that represents more than 550 companies that support the purchase, sale, and collection of performing and nonperforming receivables on the secondary market. RMA member companies work in a variety of financial services fields, including debt buying companies, collection agencies, law firms, originating creditors, international members and industry-related product and service providers.

MBA

Mortgage Bankers Association

MBA is the voice of the real estate finance industry. The Association works to clarify issues, preserve policies and protect the interests of members by staying in close communication with Congress, the administration, state and local officials and regulatory bodies, as well as the general public.

PACE

Professional Association for Customer Engagement

The Professional Association for Customer Engagement (PACE) is the only non-profit trade association dedicated exclusively to the advancement of companies that engage with customers via the contact center. PACE promotes our members’ ability to provide outstanding customer service and sales solutions delivered via omnichannel communication including Voice, Email, Chat, Text, and Social media.

Case Study

Improved CX and Lower Cost of Service with Digital Channels

Eastern was looking for a partner invested in their long term success and wanted the latest call center technology in a one-stop-shop instead of a patchwork of different applications from different providers. Read why they chose LiveVox.

Success Story: Two-Way SMS

Learn about LiveVox’s customer engagement platform

Download this brochure for a comprehensive view of LiveVox’s capabilities.

What Are Your Advantages With LiveVox?

Transform your contact center's performance with a proven cloud platform that's actually easy to use and optimize.


Billions of Omnichannel interactions powered every year

Trusted by game-changing clients for more than 20 years

Recognized by the industry's leading analysts

Fully-Integrated Public Cloud Platform

+ Unified Tools, Channels, And Data To Maximize ROI
+ Fast, Easy, And Cost-Effective To Scale And Optimize
+ Turnkey Omnichannel / AI / Analytics Out-Of-The-Box

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AX Workplace Made For Contact Centers

+ Integrate It All, Including Agent Workflows, In One Screen
+ Smart, Simple, And Seamless Cross-Channel Interactions
+ Easily Push And Pull Data From Your CRM / Other SORs

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Scalable, Flexible, Reliable, And Secure

+ 100% Public Cloud Infrastructure And 24/7/365 Support
+ Easily Configure Our Modules, APIs, And Growing Partner Network
+ End-To-End SLA / High Availability And Enterprise-Grade Security

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Certifications

LiveVox is proud to be both PCI and SOC 2 Compliant.

 

Livevox has joined forces with NICE,
creating a Conversational AI Powerhouse.

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Livevox has joined forces with NICE,
creating a Conversational AI Powerhouse.

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Livevox has joined forces with NICE,
creating a Conversational AI Powerhouse.

Click here to be redirected to NICE.com

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Livevox has joined forces with NICE,
creating a Conversational AI Powerhouse.

Click here to be redirected to NICE.com


This will close in 0 seconds

 

Livevox has joined forces with NICE,
creating a Conversational AI Powerhouse.

Click here to be redirected to NICE.com


This will close in 0 seconds

 

Livevox has joined forces with NICE,
creating a Conversational AI Powerhouse.

Click here to be redirected to NICE.com

This will close in 0 seconds